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Terms & Conditions

Gourmet escapes & stays in Provence. Any booking implies full acceptance of these terms.

This English version is provided for information only. In case of discrepancy, the French version prevails.

1. Identification of the provider

Services are offered by: Évasion Provence.
SIRET: 493 019 368 00015. Business located in Salon-de-Provence (13300).

2. Purpose

These terms govern the following services:

  • Gourmet escape among the olive trees
  • Gourmet escape at the farm
  • Gourmet escape in the vineyards

As well as packages including an overnight stay (studio or villa). These services combine an immersive experience, a gourmet tasting and, where applicable, accommodation.

3. Booking

Any booking request must be made via the contact form, by email or by phone. The booking is considered confirmed after:

  • availability has been validated,
  • written confirmation from the provider,
  • and, where applicable, payment of a deposit.

The provider reserves the right to decline any request in case of unavailability.

4. Pricing

Prices are quoted in euros (€). Depending on the package, they include:

  • the chosen experience,
  • the savoury and sweet gourmet tasting,
  • the overnight stay (for stay packages),
  • a simple and authentic welcome breakfast.

Prices may change at any time, but those confirmed at booking remain applicable.

Additional fees may apply if the number of guests changes after booking.

5. Payment terms

  • A deposit may be requested at booking.
  • The balance is due before or on the day of the experience.
  • Payment methods: to be specified upon confirmation.

6. Cancellation by the client

Any cancellation must be reported in writing. Conditions:

  • More than 7 days before: refund or rescheduling.
  • Between 3 and 7 days: partial refund or rescheduling.
  • Less than 72 hours: non-refundable.

A rescheduling may be offered subject to availability.

7. Cancellation by the provider

The provider reserves the right to cancel or reschedule an experience in case of:

  • unfavourable weather conditions,
  • unavailability of partner producers,
  • force majeure.

In such cases, rescheduling is offered as a priority, or a full refund is issued.

8. Weather conditions

As experiences take place outdoors, they may be adapted, modified or rescheduled depending on weather conditions. No compensation may be claimed for these modifications.

9. Conduct of the experience

Participants undertake to:

  • respect the venues, the producers and the animals,
  • follow safety instructions,
  • adopt respectful behaviour.

Any inappropriate behaviour may lead to exclusion without refund.

10. Liability

The provider cannot be held liable in case of:

  • failure by participants to follow instructions,
  • loss or theft of personal belongings,
  • damage caused by a participant.

11. Health and food

Participants must report in advance their food allergies and specific diets (vegetarian, vegan, halal…). The provider does its best to adapt the services but cannot guarantee the complete absence of allergen traces.

12. Alcohol consumption

In the context of experiences including a tasting:

  • this is exclusively a supervised tasting, not a free bar-style consumption;
  • quantities are controlled, with servings limited to about 10 cl maximum per tasting;
  • consumption is reserved for adults of legal drinking age;
  • each participant is responsible for their own consumption;
  • the provider reserves the right to refuse or interrupt the tasting in case of inappropriate behaviour.

13. Accommodation

For packages including an overnight stay:

  • the accommodation must be used with respect for the premises,
  • the number of guests must not exceed the planned capacity,
  • respect for neighbours is mandatory.

Any damage may be invoiced.

14. Schedule

Schedules are communicated upon confirmation. Any delay may affect the experience without compensation.

15. Availability

Services are offered subject to:

  • the provider's availability,
  • the opening periods of partner producers,
  • seasonal conditions.

Some periods may be unavailable (annual closures, seasonality).

16. Image rights

Photographs may be taken during the experiences. Unless the client objects in writing, they may be used for communication purposes.

17. Data protection

Information collected is used solely for the management of bookings. It is neither sold nor passed on to third parties.

18. Disputes

In the event of a dispute, an amicable solution will be sought as a priority. Failing this, the competent court will be the one of the place of business.

19. Acceptance

Any booking implies full and unreserved acceptance of these terms and conditions.

Participation in the event implies unreserved acceptance of the following conditions.

1. Behaviour and responsibility

Participants undertake to behave responsibly and respectfully, in particular during the alcohol tasting. They acknowledge participating in the event under their own responsibility.

2. Fitness to taste alcohol

Participants declare that they are fit to consume alcohol and have no medical contraindication. They notably confirm:

  • that they do not suffer from any condition incompatible with the consumption of alcohol,
  • that they are not undergoing medical treatment contraindicating the consumption of alcohol,
  • that they are not in a situation requiring abstinence (pregnancy, driving, etc.).

Consequently, they acknowledge being solely responsible for their consumption.

3. Alcohol consumption

Wine tasting is offered in a strictly supervised setting and in compliance with current regulations. Participants undertake to:

  • respect the quantities served during the tasting,
  • not demand or request additional quantities of alcohol.

The host reserves the right to refuse to serve anyone in case of inappropriate behaviour or excessive consumption.

4. Risks linked to the outdoor environment

As the event takes place outdoors, participants acknowledge being informed of possible natural risks, including: sun exposure, insect bites, terrain conditions (uneven ground, dust, etc.). Consequently, they declare being responsible for their own protection (sunscreen, suitable clothing…) and not holding the host liable for such inconveniences or incidents.

5. Respect for the venues

Participants undertake to respect the venues, the equipment and the environment. Any damage may be invoiced.

6. General liability

The host cannot be held liable for:

  • the consequences of inappropriate behaviour from a participant,
  • excessive consumption of alcohol,
  • incidents linked to natural or external elements.

7. Food risks and allergies

Food products served (savoury and sweet) may contain allergens (tree nuts, gluten, lactose, eggs, etc.). Consequently:

  • participants undertake to report any allergy or intolerance before taking part in the event,
  • they acknowledge consuming these products under their own responsibility,
  • the host cannot be held liable for any allergic reaction linked to failure to report in advance or to a particular sensitivity.

The host undertakes, as far as possible, to inform participants about the composition of the products offered.